personal touch - advanced communications

Customer Support Hours

Monday - Friday, 8am - 6:30pm


Residential      866.681.5154
Business         866.768.1847
Repairs - 24/7  800.824.2877

Live Chat Support

Got Internet questions? We've got answers. Chat with one of our tech specialists live. We are available online to help Monday - Friday
8 am - midnight CT.

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Contact Us By Email

How can we help you? Get help and support for CenturyTel products and services, billing, account management or click below for general email questions regarding CenturyTel.

Contact CenturyTel by Email

CenturyTel takes your privacy concerns very seriously. CenturyTel does not share your personal information. Read our Privacy Policy for more information.

Contact Us By Phone

Customer Support
866.681.5154 Residential
866.768.1847 Business

Internet Support
800.809.1410 High-Speed Internet
888.872.7313 Dial-up Internet

Customer Sales - New Products & Services
Residential
866.743.9689 Bundles
866.734.6419 Voice
866.734.6342 Internet
866.719.7890 Television
Business
800.793.7269

Security Monitoring Service
800.256.3352 Monroe, LA
888.926.1731 Shreveport, LA
888.585.8075 Lorain, OH
877.811.9000 Olive Branch, MS

Additional Contact Information

Self Service

My Account

View and pay your bill online 24 hours a day, seven days a week. Order new services, update your address and more.

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Contact By Mail

Customer Service

CenturyTel
Attn: Customer Service
100 CenturyTel Drive
Monroe, LA 71201

Billing

CenturyTel
Attn: Billing
P.O. Box 4300
Carol Stream, IL 60197-4300