Contact Us
We're committed to delivering quality service.
Our goal is to provide personal touch by making it easy to contact us by phone or mail with your questions and comments. If you are contacting Customer Service please have your bill handy or if you contact us via mail include your name, address and account number. We look forward to hearing from you.
Contact Us By Phone
| Customer Service and Sales | |
| 800-201-4099 | Residential |
| 800-201-4102 | Business |
| 800-809-1410 | High-Speed Internet |
| 888-872-7313 | Dial-up Internet |
| 800-201-4099 | Wireless |
| 800-824-2877 | Repair |
| 888-646-0004 | Payment Arrangements |
| Contact VP of Customer Service | |
| Security Monitoring Service | |
| 800-256-3352 | Monroe, LA |
| 888-926-1731 | Shreveport, LA |
| 888-585-8075 | Lorain, OH |
| 877-811-9000 | Olive Branch, MS |
| 888-505-7895 | San Marcos, TX |
Media Contact
Media questions about your area?
Contact a representative
Government Relations/
Regulatory Contact
Regulatory questions?
Contact a representative
Corporate Headquarters
318-388-9000
Contact us by mail
Customer Service
CenturyTel
Attn: Customer Service
100 CenturyTel Drive
Monroe, Louisiana 71203
Billing
CenturyTel
Attn: Billing
P.O. Box 6001
Marion, Louisiana 71260-6001